Terms & Conditions

1. Introduction

Welcome to onWork.ai — a product of MANTIN ONWORKAI TECHNOLOGIES LLP, headquartered in Gurugram, Haryana, India. We specialize in providing an AI-powered User Behavior Analytics Platform that helps businesses of all sizes analyze, understand, and act on real-time user interactions.

By accessing or using onWork.ai, you agree to be bound by the following Terms and Conditions, which govern your use of our services, platform, and associated tools.

2. User Registration

To access and use the services provided by onWork.ai, users are required to create an account. During registration, we collect basic information including:

• Full name
• Email address
• A secure password

By registering, you agree to provide accurate information, maintain your account security, and accept responsibility for all activity under your account. We may suspend accounts found to violate these terms.

3. Service Usage

onWork.ai offers a tiered service model, including a free plan and paid subscriptions. You agree to:

• Use the platform for lawful and authorized business purposes
• Not upload, store, or transmit illegal content
• Download reports and analytics as per your plan

We reserve the right to restrict or terminate access in cases of misuse or suspicious behavior.

4. Intellectual Property

All code, tools, features, and content within onWork.ai are the intellectual property of MANTIN ONWORKAI TECHNOLOGIES LLP.

• You are granted a limited, non-transferable license for platform use
• Reproduction, reverse-engineering, or redistribution is prohibited without written consent
• User-generated session data belongs to the user and can be deleted upon request

5. Payment and Subscription

onWork.ai provides services through free and paid subscription plans:

• Payments are handled by MANTIN ONWORKAI TECHNOLOGIES LLP
• Accepted methods: UPI, Cards, Net Banking, Mobile Wallets
• Invoices are GST-compliant, issued under our legal entity
• Plan details and taxes are available at checkout

6. Termination of Service

We reserve the right to suspend or terminate your access if:

• You fail to make payment
• You misuse the platform or breach our terms
• Legal obligations require us to do so

You may terminate your account via dashboard or by contacting contact@onwork.ai. Data will be deleted per our retention policy.

7. Privacy Policy

Our Privacy Policy governs all aspects of user data management. View it at onwork.ai's privacy.

8. Cancellation and Refund Policy

Cancellation and refund terms are outlined in our dedicated policy document available at onwork.ai's cancellation.

9. Amendments to Terms

We may modify these terms from time to time. Significant updates will be shared via email and in-app notifications. Continued use implies acceptance of revised terms.

10. Governing Law

These terms are governed by the laws of India. You agree to the exclusive jurisdiction of the courts in Gurugram, Haryana. We comply with applicable Indian regulations, and align with global standards like GDPR and CCPA where applicable.

11. Changes to Payment Plans

We may update pricing or features of our subscription plans at any time without prior notice. Users are responsible for reviewing current plan details. Existing subscriptions will retain benefits until the end of the billing cycle. Continued use confirms acceptance of any pricing adjustments.