Privacy Policy

1. Introduction

MANTIN ONWORKAI TECHNOLOGIES LLP ("onWork.ai", "we", "us", or "our") is committed to safeguarding the privacy of our users. Established in 2024 and headquartered in Gurugram, Haryana, India, we provide advanced analytics solutions to help businesses understand their digital performance. This Privacy Policy outlines how we collect, use, store, and protect your personal data while ensuring full transparency and compliance with applicable data protection laws.

2. Data Collection

We collect only the data necessary to deliver and improve our analytics services. This includes:

• Personal Information: such as name and email address
• Behavioral Data: mouse movements, clicks, scroll activity, time spent, and interaction patterns
• Device and Session Info: IP address, browser, OS, screen resolution, session duration, referrers
• Session Recordings: captured through our proprietary tools

All data is collected directly by onWork.ai. No third-party tracking tools are used.

3. Data Usage

The data we collect is used exclusively to provide, maintain, and enhance the services offered by onWork.ai. This includes:

• Generating analytics reports and dashboards
• Identifying UX improvements and behavioral patterns
• Reducing bounce rates and optimizing conversions
• Ensuring system security and performance
• Customer support and troubleshooting

We do not sell, rent, or share user data with any third parties.

4. Data Storage and Security

All user data is stored on secure, cloud-hosted servers managed by MANTIN ONWORKAI TECHNOLOGIES LLP. Security practices include:

• Encryption (AES-256, TLS 1.3) for data at rest and in transit
• Hashing of identifiers where applicable
• Role-based access control
• Firewall protection, DDoS mitigation, and threat monitoring

Regular audits are performed to ensure compliance and data protection.

5. User Rights

Users have full control over their data. Rights include:

• Access to view collected data
• Edit to update personal information
• Deletion of account and data
• Portability to export data (paid accounts)
• Consent Withdrawal via dashboard or browser tools

Requests can be submitted via the user dashboard or emailed to contact@onwork.ai. We respond within 14 business days.

6. Data Retention

Data is retained based on user plan:

• Free Users: 30 days
• Paid Users: 90 days to 24 months
• Enterprise: As per agreement

Upon expiration or request, data is permanently deleted. Contact contact@onwork.ai for retention queries.

7. Cookies and Similar Technologies

We use cookies to enhance session tracking and analytics. They help us:

• Maintain user sessions
• Identify returning visitors
• Track session, device, and page activity

Cookies do not collect sensitive personal data. Users can disable cookies via browser settings, though this may limit functionality.

8. International Data Transfer

All user data is processed and stored within India. We do not transfer data across borders unless explicitly requested by enterprise clients. All data remains encrypted and compliant with Indian regulations and international standards.

9. Policy Updates

This policy may be updated periodically. Users will be notified via email and in-platform messages.

Continued use of the platform after an update constitutes acceptance of the new terms.